Take care of your health with nib's Symptom Checker
Feeling unwell? Members can analyse their symptoms confidentially with nib Symptom Checker available in the my nib NZ app.
Don't have the nib App?
The nib Symptom Checker tool is intended for use only in New Zealand. Do not use it for urgent medical situations. If you’re experiencing a health emergency, including symptoms like chest pain or chest tightness, difficulty breathing, severe bleeding, large burns, unconsciousness, seizure, sudden numbness or paralysis of the face, arm or leg, or difficulty speaking, immediately call emergency services by dialing 111 in New Zealand, operated by the New Zealand Government, not by Infermedica.
What is nib Symptom Checker?
nib Symptom Checker* is an AI-driven tool powered by Infermedica, free to members on the my nib app.
Assess your symptoms quickly and confidentially by answering a few simple questions. This virtual health assessment gives you information on your possible conditions and when to seek medical attention, based on the seriousness of your symptoms.*
At the end of the assessment, you'll get one of these recommendations:
Rest up at home and continue to monitor your symptoms
Book a GP consultation
Visit the emergency department
Call for an ambulance
*nib Symptom Checker does not provide a medical diagnosis and should not replace the judgment of a registered healthcare practitioner. It offers information to assist you in decision making based on readily available information about symptoms. If you have questions or concerns about the results from nib Symptom Checker, please consult your registered healthcare practitioner.
How can nib Symptom Checker help me?
Free, fast and confidential health recommendations based on your health information and symptoms.
Get assessment results instantly
Better understand your symptoms with access to free insights 24/7 when you're feeling unwell.
Get insights into your health
nib Symptom Checker is developed in consultation with medical experts.
Save time
Skip the waiting rooms by using nib Symptom Checker while you are on the go or resting at home.
Do not use nib Symptom Checker in an emergency
If you are experiencing a health emergency, dial 111 for emergency services in New Zealand.
Who can access nib Symptom Checker?
If you’re an nib member, you can use nib Symptom Checker through the my nib NZ app.
While members can access Symptom Checker overseas, it is recommended for use in New Zealand only. nib Symptom Checker is not intended for use by people under the age of 18; however, parents can perform a symptom check on behalf of their child.
Not a member?
Join nib and you’ll get access to Symptom Checker, through the my nib NZ app.
How to use nib Symptom Checker
- Log in or download the nib App
Select “Check your symptoms” from the home screen
Answer some simple questions about yourself and your health
Describe your symptoms
Receive recommendations for most appropriate treatment based on your symptoms
Frequently asked questions
Personal information and privacy
nib Symptom Checker is powered by Infermedica
Infermedica is a leading digital health platform specialising in AI-powered solutions for symptom analysis and medical triage.
What data are you collecting?
We value your data and privacy.
nib and Infermedica collect your de-identified data to accurately assess your medical condition and to provide the best recommendations for appropriate healthcare based on your health condition, risk factors and symptoms.
Read our Privacy Collection Notice.
Safety and certification
Infermedica’s database undergoes rigorous testing with thousands of clinical cases. They rely on reputable sources, ensuring accurate and reliable information.
Infermedica’s Inference Engine is tested by evaluating thousands of clinical cases. Accuracy is confirmed when the condition ranks within the top positions. External evaluations further validate our platform.
Developed according to ISO 13485:2016
