Skip to content
nibnib logo
Get a quote
    • Our products
    • Health insurance
      • —
        Compare plans
      • —
        Special offers
      • —
        Cover through an adviser
      • —
        Cover for your employees
    • Life and living insurance
      • —
        Compare plans
    • Travel insurance
    • Using your cover
    • What you're covered for
    • Getting health treatment
    • Claiming on your health cover
    • Claim on your life and living cover
    • Health and wellbeing
    • Health Management Programmes
    • Member stories
    • Articles and resources
  • Help centre
    • About nib
    • nib in the community
    • Financial advice and strength
    • Directors
    • News and media
    • Careers
For Employers
For Providers
For Advisers
中文
nibnib logo
For Employers
For Providers
For Advisers
中文
nibnib logo
My nib
  • Our products
    • Health insurance
      • —
        Compare plans
      • —
        Special offers
      • —
        Cover through an adviser
      • —
        Cover for your employees
    • Life and living insurance
      • —
        Compare plans
    • Travel insurance
  • Using your cover
    • What you're covered for
    • Getting health treatment
    • Claiming on your health cover
    • Claim on your life and living cover
  • Health and wellbeing
    • Health Management Programmes
    • Member stories
    • Articles and resources
  • Help centre
  • About nib
    • nib in the community
    • Financial advice and strength
    • Directors
    • News and media
    • Careers

Where do I go for treatment?

Use the nib Find a Provider directory to search for private healthcare providers across New Zealand

Enter a healthcare provider name or speciality
    Enter a suburb or region
       

      Please wait...

      Public Healthcare
      Emergency

      For emergency medical help, call 111 or visit your local hospital's emergency department.1

      Accident and Medical

      For urgent but less serious health concerns – visit your closest Accident and Medical Clinic, if your GP isn’t available or it’s after hours.1

      Health advice

      If you’re worried about a health problem and want advice, call New Zealand's free 24/7 Healthline 0800 611 116.

      1

      Your policy may include a benefit for some public healthcare costs, like ACC top-ups.
      Log in to my nib to view your Policy document for more information.

      Private Healthcare

      Log in to my nib to check if your health insurance policy covers the consultation or treatment.

      Everyday

      For everyday healthcare needs, like dentist, GP or physio visits, or getting new prescription glasses or contact lenses, use our Find a Provider directory to search for a healthcare provider near you.

      Outpatient

      If you have been referred to a specialist, surgeon, or a medical clinic for diagnostic investigation, search our Find a Provider directory for a First Choice network healthcare provider.2

      Hospital

      If you have been advised that you need surgery or cancer treatment, search our Find a Provider directory for a First Choice network healthcare provider.2

      2

      nib nz may receive a rebate or other consideration from selected healthcare providers for their participation in the nib First Choice Network, which may be connected to the value of services provided to nib members.

      You have the freedom to choose

      nib and AA Health members can choose to see any qualified healthcare provider in New Zealand.

      Our Find a Provider directory has the details of healthcare providers across New Zealand.

      See our First Choice network healthcare providers and 100% of your eligible costs* will be covered.


      *If you see a First Choice healthcare provider for a claim covered by your policy, nib will pay 100% of your eligible costs up to your benefit limit, subject to any excess payable and in line with your policy terms.

      Have a question?

      Here are some common questions our members ask when looking for a healthcare provider.

      We work with Healthpoint, the national health service directory used by the Government and the helplines in New Zealand, to display the latest healthcare provider details in our Find a Provider directory so you can choose the healthcare provider that is right for you.

      You can find a healthcare provider for your treatment by using our Find a Provider directory. If you are having an Outpatient or Hospital consultation or treatment, like seeing a specialist or surgery, we recommend filtering the results to find First Choice network healthcare providers which means you’ll have 100% of your eligible costs covered (up to your benefit limit, subject to any excess payable and in line with your policy terms).

      You can still choose to see a healthcare provider who is not in the First Choice network. However, you may need to make a gap payment to cover the difference between what they charge and what we have set as the efficient market price for treatment.

      To make your claim hassle-free, use our Find a Provider directory and filter your search results to find healthcare providers who can take care of your paperwork so you can worry less about admin and focus on getting well. Some First Choice network healthcare providers can submit pre-approvals and claims on your behalf.

      We have found that some healthcare providers charge significantly more than others for providing comparable health services. The nib First Choice network is our community of selected healthcare providers who help us deliver the best value for our members. This helps nib manage costs effectively and make your premiums more affordable. Our First Choice network affects all nib and AA Health plans with Hospital cover, with the following exceptions: Ultimate Health Max, Major Medical (previously OnePath insurance) and OneMediFund. If you have one of these plans, we still encourage you to see First Choice network healthcare providers.

      Are you covered?
      Find out now
      Making a claim?
      Get started
      Looking for my nib?
      Log in
      Managing your health?
      Find a programme
      0800 123 642
      Copyright © 2022 nib nz limited, 48 Shortland St, Auckland. All rights reserved.
      Terms & Conditions
      Privacy Policy
      0800 123 642
      Get in touch
      Contact us
      Give us feedback
      Stay connected
      Facebook
      Twitter
      Youtube
      Quick links
      Special offers
      Claiming on your health cover
      Claim on your life and living insurance
      Claim on your travel cover
      Careers
      Financial strength and advice
        • Special offers
        • Claiming on your health cover
        • Claim on your life and living insurance
        • Claim on your travel cover
        • Careers
        • Financial strength and advice
      Copyright © 2022 nib nz limited, 48 Shortland St, Auckland. All rights reserved.
      Terms & Conditions
      Privacy Policy