We work with Healthpoint, the national health service directory used by the Government and the helplines in New Zealand, to display the latest healthcare provider details in our Find a Provider directory so you can choose the healthcare provider that is right for you.

You can find a healthcare provider for your treatment by using our Find a Provider directory. If you are having an Outpatient or Hospital consultation or treatment, like seeing a specialist or surgery, we recommend filtering the results to find First Choice network healthcare providers which means you’ll have 100% of your eligible costs covered (up to your benefit limit, subject to any excess payable and in line with your policy terms).

You can still choose to see a healthcare provider who is not in the First Choice network. However, you may need to make a gap payment to cover the difference between what they charge and what we have set as the efficient market price for treatment.

To make your claim hassle-free, use our Find a Provider directory and filter your search results to find healthcare providers who can take care of your paperwork so you can worry less about admin and focus on getting well. Some First Choice network healthcare providers can submit pre-approvals and claims on your behalf.

We have found that some healthcare providers charge significantly more than others for providing comparable health services. The nib First Choice network is our community of selected healthcare providers who help us deliver the best value for our members. This helps nib manage costs effectively and make your premiums more affordable. Our First Choice network affects all nib and AA Health plans with Hospital cover, with the following exceptions: Ultimate Health Max, Major Medical (previously OnePath insurance) and OneMediFund. If you have one of these plans, we still encourage you to see First Choice network healthcare providers.