Claiming made simple

Login or register for my nib to manage your policy online, including to submit all your health claims for procedures that have already taken place and to request a pre-approval for a procedure that has yet to take place.

Claim online

Make a payment request for procedures that have already taken place, including your pre-approved claims.

Make a health claim Make a travel claim

Or download our free app

Download free app

Search for 'my nib' and download our free app.

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nib mobile app

Request a pre-approval

Before having any surgery, private hospitalisation, chemotherapy, radiation therapy, diagnostic investigation (including CT and MRI), and/or a specialist consultation we recommend you request pre-approval, so that you’ll know that the procedure you require will be covered and to make claiming afterwards even easier.

If your procedure is taking place within five days, please call our Claims team on 0800 123 6420800 123 642.

Request a pre-approval

Easier and faster claiming with nib First Choice network

With nib First Choice network launched on 1 September, you can now experience easier and faster claiming options.

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