Managing your nib cover & claims made easy
Managing your nib health insurance has never been simpler
Managing your health insurance cover shouldn’t feel complicated. Whether you’re checking what you’re covered for, submitting a claim, or tracking its progress, having the right information in one place can make things much easier.
That’s where our New Zealand health insurance app, my nib, comes in. Bringing your cover and claims together in one simple place.
Making self-service simple
The my nib app is designed to help you, as an nib member, manage your health insurance easier with a range of self-service tools available whenever you need them.
Once logged in you can:
make a claim
request a pre-approval
manage your cover
update your personal details
send us a message
find a Provider
access our health tool, nib Balance
Having everything in one place means you can manage your cover and claims without the paperwork or needing to pick up the phone.
Whether you’re checking your policy details before an appointment or submitting a claim after treatment, the app helps you stay informed and in control every step of the way.
Supporting your health and wellbeing journey
The my nib app is designed to support more than just your cover and claims. It also includes a feature to help you stay on top of your overall wellbeing.
nib Balance is our our health tool helping you get a picture of your activity, nourishment, rest, mental fitness, and physical health, plus expert guidance to support your journey.
After completing a short, digital survey, you’ll be given personalised, evidence-based insights on health behaviours, lifestyle choices, emotional wellbeing, and preventive health. You’ll also get recommendations on the next steps you can take to help improve your health.
Your responses are not used to determine your eligibility for cover or your premium - the tool is simply there to help you better understand and support your wellbeing.
Get started with the my nib app
Download or open the my nib app to manage your cover and claims, explore your benefits and access nib Balance to help support your health and wellbeing. All in one place.