Hei Toki Healing

To make your claim hassle-free, some First Choice network healthcare providers can submit pre-approvals and claims on your behalf.

This provider holds the Tohu Toi Ora, which means they foster a culturally responsive and inclusive practice. All providers with Tohu Toi Ora support positive healthcare experiences for Māori.

nib, in partnership with Ngāti Whātua Ōrakei, is on a journey to become a better health partner to Māori and address some of the disparities that exist in the health sector. To do this, we will identify providers within nib's 'Find a Provider' directory who we consider actively promote a culturally responsive and inclusive environment for Māori and endorse them with a symbol called the Tohu Toi Ora. This allows members to find a provider that they know practices in a way that is welcoming, engaging and safe for Māori.

Rongoā Māori is a body of knowledge that has as its core the enhancement of Māori wellbeing.

Rongoā Māori traditional healing is formulated in a Māori cultural context, in which the understanding of events leading to ill health and its impacts are addressed through a range of culturally bounded responses. These responses include rakau rongoā (native flora herbal preparations), mirimiri (massage) and karakia (prayer). For more information around Rongoā Māori, and for a list of Ministry-funded Rongoā Māori providers, please see the .

Before you book an appointment for your consultation or treatment, check that your eligible costs will be covered for peace of mind. Simply log in to and refer to your Policy document and Acceptance certificate.

Alternatively, for Outpatient and Hospital appointments you or your First Choice network healthcare provider can submit a pre-approval request.