Contact us

0800 123 6420800 123 642
Mon to Fri 8am - 5.30pm
0800 123 6420800 123 642
Mon to Fri 8am - 5.30pm
0800 888 6420800 888 642
Mon to Fri 11am - 7pm

Post
nib nz limited
PO Box 91 630
Victoria Street West
Auckland 1142
One-off online payment

Our bank account details are:

  • Account name      nib nz limited
  • Account number  06-0237-0874590-00

Please include the following details so we can match your payment to your policy:

  • Your initial and surname in the Particulars field
  • Your policy number in the Reference field

Get started with my nib

  • Register
  • Download app
  • Claim in a snap
  • View your claims
  • View your policy
my nib makes health insurance easier

my nib makes health insurance easier

It’s simple to register and lets you:

  • Claim online for treatment like GP, dental, optical and specialist consultations
  • Track your claims
  • View policy details

Register

Download our free app

Download our free app

Search for 'my nib'.

For iPhone®, download our free app from iTunes.

For iPhone®, download our free app from iTunes.

For Android™, download our free app from Google Play.

For Android™, download our free app from Google Play.

App Store
Google Play

iPhone® is a trademark of Apple Inc., registered in the U.S. and other countries.

Easy claiming in four simple steps

Easy claiming in four simple steps

  1. Start your claim
  2. Take a photo of your receipt or invoice
  3. Add your claim info
  4. Add refund details

Faster processing of your my nib claims.

Register

View your claims

View your claims

No wondering if your claim has been received and no need to call in about what’s happening with your claim.

  • Track your claim status
  • View recent claims

Register

Manage your policy online

Manage your policy online

Manage your health cover in the palm of your hand – when and where it suits you.

  • 24 hour access
  • Securely stores personal and policy details
  • Auto login with pin for quick access

Register

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